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FAQ

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Why should I choose Barktown?

Barktown was created by dog lovers FOR dog lovers.   Our mission is to create a fun and safe place for dogs to stay and play.  We are committed to staff education and training to ensure your dog is getting the best hands on care possible.     

How do I become a customer at Barktown?

If you are a new customer, we encourage you to call or stop by to learn about our services and care.  This allows us to get a more personal understanding of what you are looking for when it comes to caring for your beloved fur baby.  Once you are a customer, you can conveniently book all future stays on our website.

Is my dog ready for group play?

We ask that you bring your dog for a full day of assessment for daycare, so we can better get to know them and their temperament.  It is our priority to make sure your dog is enjoying daycare and the friends they choose to run with!  

My dog isn't spayed or neutered... Can they play?

For temperament and safety reasons we don't like to allow unaltered dogs in our playgroups.  If you choose our Active or Top Dog boarding packages, we can customize your dog's stay to accommodate more one on one time with our staff.

Have more questions for Barktown?

Feel free to stop by or just give us a call, 580-319-7400.

Testimonials

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 "We’ve never left our pup at a kennel before, he’s almost 1 1/2.... I wouldn’t even consider this place a kennel!! It’s a dog resort! Kevin (our pup) did so well and he was there for almost a week!!  Not only is HE excited to go back and play, but we as his parents are anticipating our next trip so he can go hang out with his buddies. So much love from the owners, they truly adore their guests. Highly recommend BarkTown!"    - Cody Hucal

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 "My boy Baloo loves Barktown!! He’s a husky so naturally they are super talkative, he lets us know every morning that he’s ready to go play. It’s a great place to send your fur babies and be worry free while at work.  The employees are fantastic. All around such a great place."   - Courtney Downing

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"We have a dog that is very anxious and has been since we got him at 12 weeks old. Staci and her crew have made our Charlie feel like part of the family. He is generally a homebody where he knows everybody but the one major exception is Barktown! He will jump out of the truck before I even get his leash on him to run to their door and gives whomever is working there the biggest “wheaten greeting! (that’s what wheaten terrier people call it) they truly care about the dogs and I wouldn’t take my boy anywhere else!"

 - Jacob Tynes

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" We LOVE Barktown and our fur babies LOVE Barktown, which is even better! The first time our girls were a bit apprehensive, but the 2nd time they were so excited to see Staci! Bella even swabbed the inside of Staci’s mouth she was sooo excited! 😝Lol! It’s a very telling story when our pups act so happy when dropping them off! No doubt, they get the BEST care by Matt & Staci and their crew! We’ve used several places in the area and our dogs LOVE Barktown the BEST! "

- Kristin Brewer

Compliments or Concerns?

Let us know how we're doing.  We want you to have a great experience and appreciate any feedback to help better serve our customers.